A ticket that still makes sense after the truck leaves.
Azevedo Brothers Mechanical, LLC sells Relvrixis as software for contractors and in-house maintenance teams. This site is not a request for emergency repair.
Dispatch board
The board shows who is assigned and which jobs have no tech. A change of window is a note on the ticket, so the office and the tech are not working from two text messages.
Where it fits. Shops with more than one tech and a dispatcher who currently uses a whiteboard.
Day board
Tech assignment
Window changes on the ticket
Unassigned list
Job cost strip
Techs post hours. The cage posts parts. The strip shows both against the job. Relvrixis does not send the invoice. Your accounting system still does that, from cleaner inputs.
Where it fits. Contractors who reconstruct cost from memory at the end of the week.
Labor entries
Parts posted to the job
Cost strip
Export for accounting
Close-out photos
You decide which job types need a photo. The ticket stays open until those files are attached. Supervisors review the note without calling the tech back to the site.
Where it fits. Maintenance programs that promise evidence of completed work.
Required photo rules
Close note
Supervisor review
Reopen with a reason
Working together
The first crew and the first job types are named in the statement of work. Adding a second trade is a change, not an assumption.